EP 230: MASTERING CUSTOMER EXPERIENCE IN RETAIL WITH MEGHAN WAGNER
Meghan Wagner is the owner of The Go Girl Shoppe, a unique retail store located in Mebane, NC. She began her entrepreneurial journey in 2012 with a mobile shop on wheels, offering a curated selection of home décor and gifts. In 2014, she opened a brick-and-mortar location in Raleigh, NC, and after 8 successful years, relocated to a larger store in Mebane in 2019. As a local to Mebane, Megan wanted to bring a little happiness to the corner of downtown, with a shop that constantly evolves with new décor and seasonal items.
The Go Girl Shoppe prides itself on offering one-of-a-kind pieces that bring a smile to customers’ faces and foster a sense of community. Megan believes in the importance of relationships and connections, ensuring that every customer feels like they are walking into a place where they belong. Whether you're entering as a stranger or a longtime customer, Megan and her team are dedicated to making everyone feel like family.
In this episode, Meghan shares how she built a thriving retail business rooted in connection, creativity, and customer experience—along with the real behind-the-scenes of running a store through every season.
We are incredibly grateful for everyone who listens to and shares this podcast! If you’ve found value in our episodes and want to help us keep creating, we’ve made it easy through Buy Me a Coffee. Any contributions from $5 up to $200 help cover the real costs of podcasting—editing, hosting fees, and everything else that goes into bringing you quality content. It's a way for you to invest in the conversations and topics that matter to you. Head to buymeacoffee.com/retailwhorb, and as always, thank you for your continued support!
What’s inside:
- How to create a loyal customer base through genuine relationships and community-building
- Smart merchandising, buying strategies, and adapting to trends while knowing your customer
- Creative ways to drive sales through in-store experiences, events, and storytelling
Mentioned In This Episode:
Episode 206: Creating Connection and Community through Retail with Meghan
Instagram
Facebook
Go Girl Shoppe
